You may remember a while back when a lottery company had to withdraw a scratchcard.
To qualify for a prize, users had to scratch away a window to reveal a temperature lower than the figure displayed on each card. As the game had a winter theme, the temperature was usually below freezing.
But the concept of comparing negative numbers proved too difficult for some Camelot received dozens of complaints on the first day from players who could not understand how, for example, -5 is higher than -6.
But the concept of comparing negative numbers proved too difficult for some Camelot received dozens of complaints on the first day from players who could not understand how, for example, -5 is higher than -6.
Well now I believe this has been trumped by Verizon, an American phone company...
Listen to a frustrated customer trying to get the customer service representatives to understand that when they quote 0.002 cents per kilobyte of data this does not mean that 35 000 kilobytes cost $70.
You just have to listen to the recorded conversation.
